Did you know that 64% of employees are less likely to stay at a new job after having a negative onboarding experience? After reading that statistic, your interest probably piqued just as quickly as your anxiety set in. You might even be wondering how your onboarding process is perceived by your current, new hires and what it was like for some of your veteran employees.

Our latest workplace survey has revealed much more than this startling 64% early turn rate; it uncovered what makes new hires feel welcome during their initial onboarding experience, as well as what turns them off from the start. We conducted the national survey online using Pollfish, on May 16, 2019, receiving responses from 1,000 employees in the United States, age 18 and up.

The hiring market is still a competitive landscape, with an estimated 40% of employees expected to quit their current jobs this year alone. The employees that the market has become increasingly frantic over all primarily within the millennial age range, often cited as the generation pioneering the evolving future of work with forward-thinking adjustments. Research conducted by Gallup found that 60% of millennials say they’re open to a different job opportunity, which has to do with the fact that 55% of them feel as if they’re not wholeheartedly engaged at work.

Through the survey, we were able to find what hires are truly searching for in their onboarding experiences.

#1: Employees feel misled by job descriptions

More than 25% of employees say that they didn’t receive enough information about their job position before accepting an offer. Only 40% of surveyed employees say that their current job reflects how the position was described during the interview process.

#2: New hires prefer an organic onboarding process

Of the new hires surveyed, 33% of employees dread adapting to office politics and personalities, more than learning protocol or filing onboarding paperwork. 49% of employees believe the best way to get acclimated to a new job is by making friends in the workplace, and would rather make friends with colleagues than be assigned new hire buddy.

#3: Interactive onboarding makes new hires feel more comfortable

New hires don’t want to be singled out. 38% of employees report that they feel most welcome during onboarding when included in a group of other new hires. Additionally, 31% of new hires prefer introductory meetings and interactive onboarding groups more than happy hours. This specific detail is important for businesses to consider, especially when 52% of employees state that they spend up to five hours being onboarded at their new job.

“From our survey, we’ve learned that new hires want transparency and value the human side of the onboarding process, where they can be set up for success while organically making friends,” says Ronni Zehavi, co-founder and CEO of Hibob.  “At Hibob we believe that HR technology should be designed with people in mind, which has led us to become a true disruptor in the HR industry, as it works to evolve with the ever-changing, modern work environment.”

For businesses who wish to retain the young, top talent that they hire with long-term intention, they need to prioritize an engaging onboarding experience followed by a positive workplace vibe. At Hibob, we remain dedicated to people management by way of bob, helping medium-sized businesses grow their people in a transparent, positive work environment that follows an optimal onboarding experience. The need for a modern onboarding process that simultaneously satisfies the needs of businesses and new hires is prevalent; it’s time to use our combined efforts and feedback from employees to create and sustain that thorough, yet exciting experience.


from Stephanie Stevens

Stephanie is Content Marketer at Hibob. She has a background in Clinical Psychology and Crisis Management, and enjoys abstract painting and watching horror films in her spare time. She believes that people can connect with themselves, their peers, and the world around them through creative writing, helping them foster a deeper sense of self and their life goals in the process.